Duplicate People - Contacts Who Have The Same Name

Owned by Rachel Kelly
Last updated: Jul 19, 2019 by Lourdes Castillo (Unlicensed)
2 min read


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Identify Duplicate Person

Persons (people who do not have student numbers, staff numbers or enrollment records) noted as contacts within a household who have the same name as another contact, should be reviewed for duplicate entry.  Review the person documents to determine if they have been duplicated, you must first search for the person:

Path: Index > Census > People > Search

Search for the Household. 

  1. Click the Search Tab.
  2. Select All People from the drop-down menu.
  3. Enter the person’s name, click Go.
  4. The search results will display on the Search Tab.
  • Compare email, cell phone, relationships, and household info to determine if people are the same.
  • Check the Documents tab for the Student Registration, and/or emergency contact card to determine if the contact is still associated with the student. 
  • Submit Infinite Campus Support Form to have person records merged.
    • Include name(s), PersonIDs, and note which person record will be primary.
    • Ex: “Merge John Smith 12345, Jonathan Smith 98765, and Jonathan Smith *45678.”
    • When information on the records is not identical, the primary records will overwrite the others.


Locate a PersonID

To determine if that person is tracked in Infinite Campus, you must first search for the person:

Path: Index > Census > People > Search

  • Click on the person’s name in the Search results 
    • Click on the Relationships Tab. 
  • Check the enrollment form and/or emergency contact card to determine if the contact is still associated with the student. 
  • To get the PersonID number, on the Search results, hover the cursor over the name.  The PersonID will display.  

If the person is an emergency contact for the student, AND does NOT live in the same dwelling, the person should not be in the household, but be a 'Non-household member':

The instructions provided in this documentation is in no way inclusive of the different scenarios possible regarding Household data in Infinite Campus.  If you have any questions, please do not hesitate to submit a campus support ticket.


Department of Accountability & Other Support Services
Division of Information Management