Behavior Referral Corrections

If the referrer submits a behavior referral and the Incident Details field has either no details or details that are deemed not appropriate due to content, lack of objectivity, identification of student or coherence:

  • The behavior administrator can choose to contact the referrer and gather the necessary information to complete/edit the behavior referral.

    • Using the Behavior Management tool, the behavior administrator can complete the incident and event sections of the referral and add or edit participants and details as appropriate. Once all the necessary information has been recorded the behavior administrator can then act and assign resolutions as appropriate.

  • The behavior administrator can contact the referrer and inform them that the referral was submitted incomplete or incorrectly and will be deleted.

    • The behavior administrator can then instruct the referrer to submit new referral with the complete and correct information. The behavior administrator can then save a copy of the incomplete referral as a .pdf and proceed with deleting the incomplete referral.

  • The behavior administrator may assign a resolution of “No Action Taken” with the resolution comment of “Insufficient or incorrect details”.

    • After adding the resolution, notify the referrer that they may submit a corrected referral. Once the resolution has been added and the referrer notified, the behavior administrator may choose to leave the referral as it stands, or they may choose to print a .pdf copy of the referral and delete the referral.


If the referrer submits a behavior referral and the Event/Participants fields have either no details or details that are deemed not appropriate due to: content, lack of objectivity, identification of student or coherence:

  • The behavior administrator can choose to contact the referrer and gather the necessary information to complete the behavior referral.

    • Using the Behavior Management tool, the behavior administrator can complete the incident and event sections of the referral and add participants and details as appropriate. Once all the necessary information has been recorded, the behavior administrator can then act and assign resolutions as appropriate.

  • The behavior administrator can contact the referrer and inform them that the referral was submitted incomplete and will be deleted.

    • The behavior administrator can then instruct the referrer to submit new referral with the necessary information. The behavior administrator can then save a copy of the incomplete referral as a Portable Document Format (.pdf) and proceed with deleting the incomplete referral.


If a duplicate referral was submitted:

  • The behavior administrator can contact the referrer and inform them that the referral was submitted as a duplicate and will be deleted.

    • The behavior administrator can then save a copy of the incomplete referral as a .pdf and proceed with deleting the incomplete referral.

  • The behavior administrator may assign a resolution of “No Action Taken” with the resolution comment of “Duplicate Referral”.

    • After adding the resolution, notify the referrer that they have submitted a duplicate referral. Once the resolution has been added and the referrer notified, the behavior administrator may choose to leave the referral as it stands, or they may choose to print a .pdf copy of the referral and delete the referral.

Department of Accountability & Other Support Services
Division of Information Management