Software FAQs

Owned by KimberlyS (Unlicensed)
Last updated: Jul 17, 2013
2 min read
  1. Am I able to log into eSIS still?
    1. Yes
    2.  Go to ccs webpage
    3. Click on staff  
    4. Hover mouse over sign-ons to find and click  on TLC (Technical Learning Center)
    5. New window will open
    6. Click  the Click Here to access eSIS Previous year's (SISN) databases
    7. Select year that you wish to Access in this example 2010 – 2011
    8. Username is CPSXXX (cps and school number) example Mifflin HS username: CPS158
    9. Password is: CPS
  2. Database should be SISN and school year of choice example 2009-2010 school year: SISN0910What is the Password for the eSIS Archive?
    1. The Password would be cps + your school code.
  3. Where do I look at Microsoft office home use?
    1. This is down at this time and will be back as soon as an agreement is met between CCS and Microsoft.
    2. Normally all you have to do is Go to http://www.columbus.k12.oh.us/website.nsf/(ccs_pages)/Staff?opendocument
  4. Windows Media Player does not recognize the DVD in the drive.
    1. Open the DVD with VNC viewer found in your CCS Software folder.
  5. If my video is distorted in Media Player, how can I restore the quality?
    1. Open up Media Player and click on "Library"/ "More Options"/ "Performance" tab, and in the "Video acceleration" section move the slider to full.
  6. How do I play a DVD on my computer?
    1. Please use the VLC Media player from the CCS Software Folder or Speak to the Helpdesk to have it installed on your computer. The Windows Media player which is standard on all Windows computers does not have a DVD Decoder installed in it while the VLC Media player does.
  7. I'm Using VLC but my DVD Will not play, what's wrong?
    1. Check the drive to make sure it is a DVD drive not simply a CD-ROM Drive (the Door of the drive that slides in and out will read 'DVD rom' if it is a DVD player) or then if it is one try a different disc; or try it in a different machine to determine if it is the computer drive itself or the DVD that is causing the problem. If the DVD is fine call the helpdesk to request a tech come out and clean the drive or re-install it to see if they can get discs to play in it again. If it is the DVD you will need a different copy.