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Help Ticket - Team Dynamix

Help Ticket - Team Dynamix

Infinite Campus Help has joined Information Technology in using the

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Team Dynamix Self-Service Portal

 

1. Select the Infinite Campus Help Portal

You must log in using CCS credentials in the upper right corner.

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2. Select a Category

Select the Category that aligns with your question or concern.

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3. Select a Service

Each Category will have unique service options. Select the service that aligns with your question or concern.

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4. Open a Ticket

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5. Complete The Form

Please be as descriptive as possible, the more information provided up front will allow us to resolve your ticket quickly.

Don’t Forget to click Submit!

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6. Check Ticket Status

Check your e-mail. Status updates will be e-mailed to your CCS email account. You can also check the status of a ticket on the TDX Portal.

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