ACTIVELY ENROLLED STUDENT CUMULATIVE RECORDS

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• Search for the student in Infinite Campus and eSIS 

• Click on the student's 'Enrollments' tab and view their enrollment history; last school of enrollment and attendance dates

• View attendance history to verify what school the student last attended(may be different than where they were last enrolled)

• To locate a CUM record for a student that last attended a school that is now closed, please refer to the Closed Schools Records Spreadsheet  

• If the student has not attended CCS within the previous 2 years, look on SC View to see if the cumulative record was already digitized

  • If the students previous records have been digitized, you do not need to request records; simply download the records into the student information system (Infinite Campus)

  • If the students previous records have NOT been digitized, request the Cumulative Record through Scribbles K-12 from the previously enrolled CCS school

INACTIVE STUDENT CUMULATIVE RECORDS

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It is imperative that everyone look in their files when they receive the missing CUM list and notify the Division of the Registrar if records are located.

STUDENT RECORD REQUESTS - (Current PreK-12 Students)

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Click HERE for links to set up both accounts

Requesting Student Records 

Requesting External Records

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• Requests must be submitted through your Scribbles K-12 Requester account

• If you have difficulty logging in as a Requester after creating your account, please contact support@scribsoft.com

• Requests should be completed within 24 hours of the student’s start date

• Please follow the step by step instructions to the right of the form

• There’s a Special Information/Comments box toward the bottom that can be utilized for comments

Processing Student Record Requests (Click HERE for step by step instructions)

How Do Secretaries Access ScribTransfer?

• New school secretaries that need access to ScribOrder to process record requests should email Sue Pliska (Division of the Registrar) at spliska@columbus.k12.oh.us. Please include your name, school location and position. Once your information is processed, you will receive a “Welcome email” from ScribOrder with log in instructions and a ScribOrder Users Guide

How Do Secretaries Use ScribTransfer?

• Once secretaries receive their “Welcome email” and are able to log in, please contact Sue to schedule a short training session

• The link for secretaries to log in to the system to process orders is: https://ccsoh.scriborder.com/appList

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• All requests for student records from other school districts will be received as a ScribTransfer Order via your ScribOrder account

• All orders must be processed within three (3) days of when the secretarial staff are on duty

• Only the items identified in the request should be processed

• If an external request is received for a student new to your school (from another CCS school) that has never attended, process the request and submit the withdraw through CCSDAS and then send the paper cumulative record back to the previous school where the student attended

• If an external request is received for a student who is enrolled in another CCS school (as seen on Infinite Campus), move the order in Scribbles to the school where the student is enrolled so they can process the request and complete the withdraw

• If an external request is received for a student who owes fees, the grades and credits/transcripts should NOT be released unless the student falls into one of the exceptions as defined in 3313.42 642 (D). Please note: All other documents requested should be provided

  • If a complaint has been filed at any time in a juvenile court alleging that a student is an abused, neglected, or dependent child, or if the student has been adjudicated an abused, neglected, or dependent child, the records cannot be withheld for nonpayment of fees or charges.  Moreover, a board of education must honor a request for the records of such a child (abused, neglected, or dependent) if the request comes from another district or school, or is made pursuant to a juvenile court order.  Boards of education may still enforce payment of fees and charges for other students by withholding grades and credits only.  The student’s cumulative record, IEPs, progress reports, and other school records must be produced in accordance with a proper request.

    • If holding transcripts/grades for fees/Chromebook/hotspot owed, call the parent and notify them that they owe fees (document call in the PLP log) and give them two weeks to pay the fees/return the Chromebook/hotspot.  If not received by 2nd week, call with a reminder.  After the two weeks, deny the request and send a message that the requester will need to follow up with the parent and submit a new request once parent states that the debt has been resolved.

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10.  Record that the cumulative record has been sent in the PLP log on Infinite Campus and on the Cumulative Records Tracking Form (8000f2)

ScribOrder - (Alumni Record Requests)

What Is ScribOrder?

ScribOrder, by Scribbles Software, is an online student records request and payment solution system utilized by Columbus City Schools for processing alumni transcript/record requests.  ScribOrder transitions previous manual and paper-based processes into an automated solution designed to streamline and unify the acceptance, payment and fulfillment of student records for the district.  The ScribOnline platform is cloud-based computing and therefore has no footprint at the district.  The system adheres to all Internet security protocols and ensures FERPA compliance.  Some of the benefits of ScribOrder are:   

What Is ScribOrder Used for?

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How Do Secretaries Access ScribOrder?

• New high school records secretaries that need access to ScribOrder to process transcript/record requests should email Bonny Durr (Division of the Registrar) at bdurr@columbus.k12.oh.us. Please include your name, school location and position. Once your information is processed, you will receive a “Welcome email” from ScribOrder with log in instructions and a ScribOrder Users Guide

How Do Secretaries Use ScribOrder?

• Once secretaries receive their “Welcome email” and are able to log in, please contact Bonny to schedule a short training session

• The link for secretaries to log in to the system to process orders is: https://ccsoh.scriborder.com/appList

Scrib Order Navigation

Step by Step Instructions for Each type of Scrib Order Request can be found by clicking on the links below.

SCRIBORDER IDENTITY VERIFICATION PROCESS

Is utilized when the applicant does not pass the ScribCheck Verification. If an applicant fails the ScribCheck Verification a yellow flag will populate in front of the address match and/or the DOB (date of birth) match. If green flags populate, then the order can be processed. Click here for more detailed information in regards to what is needed when the yellow flags appear.

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• Standard orders should be processed within 10 business days

• Express orders should be processed within 24 hours.  Express orders are flagged by a yellow airplane icon by the order number.  When opening flagged orders with the airplane icon, an “Express Shipping” bubble will display in the orange/brown box toward the upper part of the screen. “Express Shipping” should be interpreted as “Express Processing,” meaning the order should be processed within 24 hours, NOT “Express Shipped”.  Applicants pay $5.00 extra for this service

• Same day pick up orders should be processed the same day.  Unlike Express Processing” which is flagged with an airplane icon, “Same Day Pickup” is not flagged. Consequently, all Student and Pickup orders should be opened immediately to determine if orders are “Same Day Pickup”.  “Same Day Pickups” should only be released to the individual making the request.  An official, unexpired photo ID is required such as a driver’s license, passport or military ID.  Applicants pay $10.00 extra for this service

• When viewing orders from the “Unassigned” tab or “My Orders” tab, a red flag icon indicates that a document or message has been attached to the application

• Before processing orders, check to see if fees are owed

• When clicking on ‘Process Orders’, ScribOrder defaults to the ‘Unassigned Orders’ tab.  Be sure to check the ‘My Orders’ tab for additional orders that have not yet been processed

• When adding comments to the ‘Work Comments’ box, click the blue ‘Save Progress’ action button so that comments will be saved

• When approving or denying orders be sure to click on the ‘Apply Template’ drop-down arrow to choose an email template OR type your own response into the blank email BEFORE clicking the ‘Approve’ or ‘Deny button.  Otherwise, customers will receive a blank email notification

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