Infinite Campus Dashboard | Submit a Support Ticket | Submit a Data Request
Please closely monitor your Cherwell tickets and the email responses from the system. Questions, requests for further information to complete the ticket and notes are often included in these emails.
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Student Information
If any part of a student’s name, gender, date of birth, race/ethnicity, or place of birth needs to be edited, print the student’s Person Summary Report (Demographics or Summary tab) marking the changes that need to be made. Mail the report along with supporting documentation to Lisa Locklear, Division of the Registrar, Central Enrollment. Note: if the supporting documentation is uploaded into Infinite Campus, mail only the Person Summary report to Lisa.
Lisa's contact information:
Office Phone: 365-4011 (Prompt #1) extension 2337
Fax (614) 365-8305
Email: llocklea@columbus.k12.oh.us
UPDATE
Demographic information for students, parent/guardians AND emergency contacts can only be modified by the Division of the Registrar. Demographic Information includes name, gender, date of birth, race/ethnicity.
Contact Information such as home and mobile numbers are changed at school. Household addresses with approved documentation are also changed at the school.
Parent/Guardian & Emergency Contact Numbers
To edit the demographic information – name or gender – for parents, guardians, and/or emergency contacts, send a request to the Division of the Registrar.
Add/Edit a Household Phone Number
- Click on the Search tab
- Select Household from the drop-down list
- Click in the field below Household and enter the student’s name or student number
- Click Go
The student’s household will display in the search results.
- Click on the name of the household.
- Click on the Household Info tab.
- Enter the home telephone number for the household, including area code. If there is no home phone for the household, enter the cell phone number of the guardian.
- Click Save.
To Edit a Parent/Guardian/Emergency Contact Phone Number
Individual Contact numbers such as mobile numbers are stored on the individual person. To add or change a mobile number, first search for the person.
Path: Index > Census > People > Search
Select All People from the drop-down list.
Enter the name of the household member, parent, guardian, or emergency contact.
Click on the name in the Search Results.
Click the Demographics tab.
If you do not see the Demographics tab, click on Index > Census > People
Scroll down to Personal Contact Information area.
Edit the phone numbers and/or email as needed.
Comments entered will display as a red triangle beside the person on the Student Information Summary tab. The comment will display when hovering over the red triangle with your mouse.
The Comments appear in a red triangle. When hovering over the triangle, the cursor will become a question mark and the comments will display.
Click Save.
To Search by Phone Number
- Click on the Search tab
- Select Household from the drop-down list
- Click Advanced Search
- Enter the phone number in the Home/Other Phone fields
- Click Search
- The Search results will display on the Search tab.
TIP
The above search can also be performed selecting All People from the drop-down list in step 2 above.
