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Student requests include requests from former students and occasionally from parents of current students.

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a. 2008/2009 to present – search for records in Infinite Campus

b. 2000 to 2008/2009 – search for records in eSIS (Contact Bonny if you don’t have eSIS access)c. Years prior to 2000 2008 – search for records in SCView

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8. Fees – If the student is located in Infinite Campus, check the ‘Fees’ tab to see if the student owes fees.  You do not need to check for fees owed in eSIS or SCView.  If fees are owed, the order CANNOT be processed.  Click the ‘Inform of Progress’ action button to send a message to the requester to read as:  WE ARE UNABLE TO PROCESS THE RECORD REQUEST FOR (Name of Student) AT (Name of School) DUE TO FEES OWED TO COLUMBUS CITY SCHOOLS.  PLEASE CONTACT THE TREASURER AT 380 997-7382 REGARDING PAYMENT OF FEES.  THIS ORDER WILL BE DENIED IN 15 DAYS IF FEES REMAIN UNPAID.  If fees remain unpaid after 15 days, Click the orange ‘Deny Request’ action button.  Click the ‘Apply Template’ dropdown in the ‘Decline Application’ box and choose NO RECORDS FOUND- STUDENT template.  Edit the message to read as:  WE ARE UNABLE TO PROCESS THE RECORD REQUEST FOR (Name of Student) AT (Name of School) DUE TO FEES OWED TO COLUMBUS CITY SCHOOLS.  PLEASE CONTACT THE TREASURER AT 380 997-7382 REGARDING PAYMENT OF FEES.  IF YOU PAID FOR THIS ORDER ONLINE USING A CREDIT/DEBIT CARD, YOUR FEES HAVE BEEN REFUNDED AUTOMATICALLY.  IT MAY TAKE UP TO 7 BUSINESS DAYS FOR THE FINANCIAL INSTITUTION TO PROCESS THE REFUND.  Click the blue ‘Deny’ button.  The ‘Contingent Deny’ button should not be used.  The order CAN be processed if fees are not owed.

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