Office of Human Resources
Munis
Munis may be accessed by going to the following web address: http://aspdashboard.tylertech.com/default.aspx. You will need to enter your username (datacenter/6425xxxx), and your password. Once the page loads, you will want to click on Live to access the live database.
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If you run into any technical issues with Munis, please utilize the grid below to resolve/escalate the issue
Issue: | Resolution: |
---|---|
Password Reset | Call the Help Desk 365-8425 |
"Server Failed" message | Completely close out of Munis, and re-open. If you receive the same message that means the server is down and you will need to wait for the server to be restored |
Slow Response Time | Ask another Munis user if they are experiencing the same slow response If YES, it may be a server issue, so wait a few minutes. If the issue persists, let Kathy Martin (x2054) or Mary Gilson (x2071) know. If NO, completely close out of Munis and then re-opn. If the issue still persists, call the Help Desk, 365-8425, because the issue is with your PC |
Scanner Issue | Reboot your computer. If that doesn't fix the issue, then email Shawntel Lewis |
Unfamiliar Error Message | Call Kathy Martin (x2054) or Mary Gilson (x2071) |
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