Munis

Munis may be accessed by going to the following web address: http://aspdashboard.tylertech.com/default.aspx. You will need to enter your username (datacenter/6425xxxx), and your password. Once the page loads, you will want to click on Live to access the live database.

If you run into any technical issues with Munis, please utilize the grid below to resolve/escalate the issue

Issue:	Resolution:
Password Reset	Call the Help Desk 365-8425
"Server Failed" message	Completely close out of Munis, and re-open. If you receive the same message that means the server is down and you will need to wait for the server to be restored
Slow Response Time	Ask another Munis user if they are experiencing the same slow response If YES, it may be a server issue, so wait a few minutes. If the issue persists, let Kathy Martin (x2054) or Mary Gilson (x2071) know. If NO, completely close out of Munis and then re-opn. If the issue still persists, call the Help Desk, 365-8425, because the issue is with your PC
Scanner Issue	Reboot your computer. If that doesn't fix the issue, then email Shawntel Lewis
Unfamiliar Error Message	Call Kathy Martin (x2054) or Mary Gilson (x2071)