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Processing External Requests From Schools Outside of CCS

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1. Click the Order Number link, in the email and you will automatically be taken to the ScribOrder Sign-In page: https://ccsoh.scriborder.com/appList

2. Sign in, and your transfer task will open.

3. Click on the order number and the order will open.

4. Look to see who is requesting the record (CCS school or Non-CCS School).

5. Check for any Requester Comments by scrolling to the Requester Comments under the Requester Information

6. Pull the student’s physical cumulative folder.

   1. If the cumulative folder cannot be located in your building, move this order to the next previous CCS school listed on the Enrollments Tab in Infinite Campus.  Before moving the order, make a note in the Processor Comments Box as follows:  your school name, that you do not have this file, and what school you are moving the order to. This will prevent the order from being moved back to your school in the future. To move an order, click the “Move Order” button, select “Change School Routing”, highlight your school name and start typing in the school name of where you would like to move the order to. Select the next school name from the drop down list, then click “Update”. If you are the last school on the Enrollment Tab and you do not have the record, you should click the gold "Deny Request" button to deny the order.  Type a message in the Decline Application Message Box of your attempt to locate the record. Then click “Deny”. The requesting school should email the DivRegistrar@columbus.k12.oh.us so that it can be added to the missing CUM list.

   2. If the cumulative record was found in your building, click the green ‘Approve Request’ button on the right side of the screen.

      1. This will send the requester a final approval email.

7. Enter notes or comments in the approval email by editing the E-Transcript template which is located via the drop-down in the ‘Approve Application’ pop-up. Comments such as, “The cumulative folder was put in the mail on XX/XX/XX”.

8. Click the blue ‘Approve’ button to remove the order from your work queue.

9. Record in the Records Transfer Log in Infinite Campus where the cumulative record has been sent and when.

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