Send an Emergency Message to Students and/or Messenger Contacts

Click the Emergency button.
Result: Step 1 Recipients displays.

Select the Delivery Mode: Inbox, Email, Voice, and/or Text.

Select a School Year.
Tip: The default selection is the current school year.

Select Select Calendars.
Result: The Calendars panel displays. Use the + (plus) and - (minus) buttons to view or hide additional calendars.
Click here to expand...

Select a recipient group from Send To.

• Students

• Messenger Contacts

  

Select a filter option from the Student Selection.

• All Active Students: Includes all students in the selected calendar(s) who have an active enrollment in the current school year or who have a future enrollment but have not started yet.

• All Students: Includes all students in the selected calendar(s) regardless of enrollment status.

• Filter Students: Includes all active students by default with the ability to filter the student list with the following options: Grade Level and Ad Hoc.

If Messenger Contacts is selected, select an option from Contacts Message Limit. (Optional)

• One Message Total: Limits the Messenger Contact recipient to receive one message from this email campaign regardless of how many students with whom they have a Messenger relationship. If the message contains any Campus Fields, only one student’s information will display.

• Message For Each Student: For the current email campaign, the Messenger Contact will receive one message per student with whom they have a Messenger relationship.

Click the Recipients button to display a side panel to review the recipient list. If necessary, remove recipients and click the Update button on the panel when you are done. (Optional)By default, all recipients are automatically selected to receive the message. Click the person's name to remove them as a message recipient. A checkmark next to the person's name means they will receive the message. No checkmark next to the person's name means they will not receive the message. In the following example, the person will receive the message.

Select a Preferred Language preference. (Optional)

Select Next.
Result: Step 2 Content displays.

Enter the subject of the message in Message Subject.

Complete the following Inbox, Email, Voice, and/or Text options.OptionDescriptionInbox

Compose the body of the message in the Message Body.

Attachments are not sent with Inbox messages.

Email

• Enter or confirm the correct email is showing in the Reply to Email field.
  Tip: This Field is only editable if the Allow Custom Sender’s Email Address checkbox is marked in the Email Settings tab of Messenger Admin.

• Enter a Sender Display Name. (Optional)

• Compose the body of the message in the Message Body.

• Click the Select File button to attach a file to the email. (Optional)

VoiceSelect one of the following options:

• Upload - Use this option to attach a pre-recorded .WAV file.

• Text-to-Speech - Use this option to have Campus convert text from the Voice Message Body field on this screen to a voice message. If you are also sending an Email message the Voice Message Body field is not available and the Message Body from the Email card will be converted instead.

TextCompose the body of the message in Text Message Body.

Select Next.
Result: Step 3. Send displays.

Select Send Now, Schedule One-Time, or Schedule Recurring.OptionDescriptionSend NowDeliver the message as soon as the Send step is completed.The Send Now option is not available if you are trying to send a text/voice message outside of the district-wide dialing window.Schedule One-Time

Schedule a message to be sent a single time in the future. The recipient list for this message will be generated at the time of delivery.

• Enter the Date the message will be sent.

• Enter the Inbox/Email Time the message will be sent.

• Enter the Voice/Text Message Time the message will be sent.

Schedule Recurring

Schedule a message to be sent on a recurring basis. The recipient lists for these messages will be generated at the time of delivery.

• Enter the Inbox/Email Time the message will be sent.

• Enter the Voice/Text Message Time the message will be sent.

• Setup the Recurrence Pattern based on Day(s) of the Week or Custom Dates:

  • Day(s) of the Week

    1. Click the Day(s) of the Week radio button.

    2. Select the days of the week the message will be sent.

    3. Select the Frequency the message will be sent.

    4. Select a Start and End Date for the message.

  • Custom Dates 

    1. Click the Custom Dates radio button.

    2. Click the day the message will be sent in the Select Dates calendar.

Confirm you would like to receive a confirmation email that the message was successfully sent by marking the Confirmation Email checkbox. Clear the checkbox if you do not want to receive a message sent successfully email.

Click Send.
ResultA warning displays if you are scheduling a voice/text message to go out within 30 minutes of the dial window closing. If the dial window closes while this message campaign is in progress, all calls/texts are stopped at the dial window end time.

A confirmation appears and the Message Processing Results display. From here you can see how many messages were sent and you have the option to send the message again.