PATH: PATH: Index > Messenger > Sent Message Log
The Sent Messages Log allows you to review process inbox, email, voice and text messages that you have sent. Once you find the message for which you are searching, you can review the message details as well as cancel In-progress and Waiting messages and print a Sent Message Report for a specific message.
Messages created within in Infinite Campus are sent to a service provider for recipient delivery (Mailgun, SMTP Host, Shoutpoint). The Status field in the Sent Message Log reflects the status of delivery from Campus to the appropriate service provider.
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Example Sent Message Log
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How to Search for Messages
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Sent Message Log Search and Result Table
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Field | Description |
|---|---|
Created Between | The date range in which the message was created. |
Status | The delivery status of the message.
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Message Type | Identifies the specific Messenger Tool, Messenger Scheduler or other Campus tool that was used to send the message. |
District/School | The district or school to which the message was sent. |
Message Subject | The subject on the message. |
Sender | The user who sent the message. |
Date Created | The date on which the message was created. To filter results using the Date Created field, you must enter the date in the format in which it displays on the screen: MM/DD/YYYY HH:MM AM (or PM). For example, 01/01/2013 8:30 AM. If you do not know the full date or time, you can enter part of the date or time and the search tool will display dates/times that match the numbers you enter. |
Date Scheduled | The date on which the message is/was scheduled to be sent. To filter results using the Date Scheduled field, you must enter the date in the format in which it displays on the screen: MM/DD/YYYY HH:MM AM (or PM). For example, 01/01/2013 8:30 AM. If you do not know the full date or time, you can enter part of the date or time and the search tool will display dates/times that match the numbers you enter. |
Schedule ID | The unique identification number for the message. This field displays for all message types; however, the field is blank if the message did not include Voice and/or Text as part of the message. |
Delivery Summary
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Field | Description |
|---|---|
Status | The delivery status of the message.
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Sender | The user who sent the message. |
Date/Time Created | The date and time on which the message was created. |
Date/Time Scheduled | The date and time on which the message is/was scheduled to be sent. |
Schedule ID | The unique identification number for the message. This field displays for all message types; however, the field is blank if the message did not include Voice and/or Text as part of the message. |
Total Recipients | The sum of all recipients eligible for receiving the message and includes recipients who did not receive a message since they did not have a delivery device available or they did not have a delivery device selected for the message type. |
Total No Device | The sum of all recipients who did not receive a message since they did not have a delivery device available or they did not have a delivery device selected for the message type. |
Total Inbox | The total number of messages sent to user's Process Alerts. |
Total Emails | The total number of messages sent via email. |
Total Voice | The total number of messages sent via phone. The field is called Total Voice/Text if your district uses text messaging in addition to voice messaging. |
Total Emails Attempted | The total number of email messages that Campus tried to send. |
Total Voice Attempted | The total number of voice/text message that Campus tried to send. The field is called Total Voice/Text Attempted if your district uses text messaging in addition to voice messaging. Total Voice Attempted and Total Voice/Text Attempted amounts are less than the amount shown in the Total Voice or Total Voice/Text field since the recipient can confirm calls (by pressing zero) and cancel additional voice calls and text messages. The option to Allow Multiple Messages in a Single Call (found on the Voice Settings tab) reduces the amount reported in the field since the option allows multiple messages to be delivered to a single phone number. |
Sent Message Report Options
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Field | Description |
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Include Delivery Devices | The device(s) on which you want to report. Marking No Device includes recipients who did not receive a message since they did not have a delivery device available or they did not have a delivery device selected for the message type. Delivery Devices not included in the sent message are NOT available to select for the report. |
Report Detail |
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Format | The report can generate in PDF, CSV or DOCX format. |
Print Sent Message Report | Clicking this button prints the Sent Message Report. See the Print a Sent Message Report for more information. |
Filter Criteria Detail
Each Messenger tool displays unique Filter Criteria. The Filter Criteria was selected on the Messenger template for the message.
This section does not appear for Messenger tools that use a Recipient Selector like Class Messages or Scheduling Messenger to send messages or non-Messenger tools including Behavior Referrals and Special Education Process Alerts. In addition, this section does not appear for historical messages sent before E.1338 that did not save filter information.
Tool | Filter Criteria Examples |
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Staff Messenger |  |
Failing Assignment Scheduler |  |
Behavior Messenger |  |
Message Detail
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Field | Description |
|---|---|
Schedule Name | If a message is sent via a Messenger Scheduler tool, the Schedule Name appears before the Message Type to indicate the message is scheduled. |
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Message Type | Identifies the specific Messenger Tool or other Campus tool that was used to send the message. |
District/School | The district or school to which the message was sent. |
Sender's Email | The email address that appears as the sent from address on sent email messages. |
Caller ID | The caller ID number shown to recipients of phone messages. |
Email Attachment File | This link allows you to view the attachment sent on the email message. The file is available as long as your system administrator has not deleted the attachment or moved the attachment to another server. |
Audio File | This link allows you to listen to the audio file that was used for phone messages. The file is available as long as your system administrator has not deleted the attachment or moved the attachment to another server. |
Message Subject | The subject entered on email messages. |
Message Body | The content of the email message. |
Message Text | The content of the text message. |