Infinite Campus Support will be joining Information Technology Support in using the Team Dynamix Self-Service Portal (click here). We encourage you to begin using Team Dynamix to request support, but will continue to monitor this support portal. If you do move forward with a support request here, please do not put a support request into both systems. Thank you!

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Login to the Service Desk with Your Google Account

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1. Use this link:  https://columbus.atlassian.net/servicedesk/customer/portals

2. Enter your Columbus City Schools work e-mail address (@columbus.k12.oh.us) 

3. Select Login with single sign-on

4. (If you experience issues logging in here, make sure

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1. your Chrome browser isn't already logged into your personal GMail.  See example.)

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2. Select your Google account (@columbus.k12.oh.us) If it's not there, select use another account and enter it manually.

3. Enter your Columbus City Schools work e-mail address (@columbus.k12.oh.us) 

4. Enter your Password. Your password is synced with Active Directory (Same as Infinite Campus, e-mail, computer login, etc.)

5. After logging in, select Infinite Campus Support.

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Home screen 

1. Use this search box to find help articles for any Infinite Campus issue

2. Click this button for Infinite Campus

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1. - Certify - Confluence Support

2. Your most recently used forms will appear here for easy access

3. Your current open requests can be monitored by clicking here

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Your issue may already have a help article!

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