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| Submit a Support Ticket | Submit a Data RequestPlease closely monitor your Cherwell tickets and the email responses from the system.  Questions, requests for further information to complete the ticket and notes are often included in these emails.


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Flags provide a way of labeling students for things such as food allergies and contact restrictions. Any number of flags can be created for a school or district, and any number of flags can be assigned to a student.  

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PATH: Student Information > General > SEARCH for Student

To assign a medical alert flag, Health Conditions must be set to display a flag.  Medical/Health Conditions are set by Health Services tool users. Special flags have been created for specific circumstances, for instructions on their usage see the Related Articles below.  

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  1. Click on the student’s Flags tab

  2. Click New at the top of the screen.  The Student Flag Detail window will open.  (See below)

  3. Select the flag name from the drop-down menu.

  4. Enter the current date in the Start Date
field.
User Warning: what is entered in this
  1. field
will display when hovering the cursor over the flagIn the User Warning,
  1. .
  2. Click Save.  The flag will display next to the student’s name after refreshing the page.


Tip
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TIP
Useful Tips
  • Text that is entered in the User Warning box will display when hovering the cursor over the flag (see example below).  In addition to information you want users to see, you can also enter your username and date so that others know who created the flag and when
as they hover their cursor over the flag
  • .
  • If it is known when the flag should end, for example, an Order of Protection expires on a certain date, enter the End Date when entering the Start Date.
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