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Recommended Web Browsers
Google Chrome is the recommended web browser for accessing Confluence. You can also use the latest versions of Safari or Firefox. Internet Explorer does not render pages consistently and is NOT recommended.
If you are clicking a link via email to open Confluence and it opens Internet Explorer, ask your building tech to help you change your default web browser to Chrome.
Restricted Spaces
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Some areas of Confluence are restricted and require a username and password to access. The example below is for the CAP (Columbus Administrative Portal). |
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If you see the message above, it means you have not entered your Confluence username and password. Locate the |
To enter your credentials, select Log in with Google:
When prompted, enter your CCS email address or choose it from a list. Click Next, then enter your password.
To request access to restricted Atlassian Confluence Spaces, submit a support ticket.
https://columbus.atlassian.net/wiki/pages/resumedraft.action?draftId=3407906
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Malformed Request
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If you get an error message like the one below, you may need to clear your browser cache. After the steps below are completed, close all of your web browser windows and try to log in again.
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On your computer, open Chrome.
At the top right, click More
Click More tools then then, Clear browsing data.
At the top, choose a time range. To delete everything, select All time.
Next to "Cookies and other site data" and "Cached images and files," check the boxes.
Click Clear data.
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Enter the following URL in your Google Chrome Browser: https://columbus.atlassian.net/wiki/spaces/AU
Click the settings icon
in the upper right corner
Select More Tools
Select Create Shortcut
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Enter the following URL in your Google Chrome Browser: https://columbus.atlassian.net/wiki/spaces/AU
Click the star icon
Name your bookmark. Make sure the Folder is set to "Bookmarks Bar"
Click done
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