Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.
Info

Every Columbus City School Student currently or previously enrolled prior to July 1, 2021 should have a Cumulative Folder (referred to as CUM).  The CUM holds hard copy records for individual student information that is not found in our current student information system. 

Table of Contents

ACTIVELY ENROLLED STUDENT CUMULATIVE RECORDS

...

  • Elementary School: Homeroom/Alpha– file the CUMS by Homeroom in alphabetical order

  • Middle School: Grade Level / Alpha – file the CUMS by grade level in alphabetical order

  • High School: Alpha – file the CUMS alphabetically

INACTIVE STUDENT CUMULATIVE RECORDS

...

  • Step by step instructions and supplies needed can be found using this link

 TRACKING / LOCATING STUDENT CUM FOLDERS

  • Search for the student in Infinite Campus, on the digitization database and eSIS 

  • Click on the student's 'Enrollments' tab and view their enrollment history; last school of enrollment and attendance dates

  • View attendance history to verify what school the student last attended

  • To locate a CUM record for a student that last attended a school that is now closed, please refer to the Closed Schools Records Spreadsheet  

  • Request the record through Scribbles K-12

...

Click here to access a step by step guide for processing a Scribbles K-12 request.

ScribOrder

What Is ScribOrder?

ScribOrder, by Scribbles Software, is an online student records request and payment solution system utilized by Columbus City Schools for processing alumni transcript/record requests.  ScribOrder transitions existing manual and paper-based processes into an automated solution designed to streamline and unify the acceptance, payment and fulfillment of student records for the district.  The ScribOnline platform is cloud-based computing and therefore has no footprint at the district.  The system adheres to all Internet security protocols and ensures FERPA compliance.  Some of the benefits of ScribOrder are:   

  • Standardized self-service process for alumni and 3rd parties, which decreases call volume, and optimizes the request and payment process

  • Computerized process for tracking requests – 24/7 status updates on record requests

  • Identity authentication procedures that verify and protect identity of former students

  • ScribOrder allows for electronic and digital signatures as well as file uploads for supporting documentation, for example a driver’s license

  • ScribOrder provides a comprehensive reporting system with an audit trail of records request activity

What Is ScribOrder Used for?

...

Phone, mail and faxed requests are no longer accepted. If a paper request is received, respond to the request with the ScribOrder LetterHow are Record Requests Submitted?

Info

The link for ScribOrder for customers to request records is: https://ccsoh.scriborder.com

Customers may also go to www.ccsoh.us, click on "

...

Students”, then "Transcript and Information Request".

How Do Secretaries Access ScribOrder?

  • New high school records secretaries that need access to ScribOrder to process transcript/record requests should email Bonny Durr (Division of the Registrar) at bdurr@columbus.k12.oh.us. Please include your name, school location and position. Once your information is processed, you will receive a “Welcome email” from ScribOrder with log in instructions and a ScribOrder Users Guide

How Do Secretaries Use ScribOrder?

  • Once secretaries receive their “Welcome email” and are able to log in, please contact Bonny to schedule a short training session

  • The link for secretaries to log in to the system to process orders is: https://ccsoh.scriborder.com/appList

Who Should Secretaries Contact for Assistance?

Info

For assistance please contact Bonny Durr via phone (614) 365- 5763 or email

...

bdurr@columbus.k12.oh.us

...

SCRIBORDER VERIFICATION PROCESS

As long as there is a green check mark in front of the following items, the order can be processed. The phone match for the most part won’t match because so many people use cell phones.

- SSN Check

- SSN Match

- Address Match

- DOB Match

Do not process the order until you receive required documents as listed below. When an applicant uploads a document or sends a message, a red flag will appear by the order number which alerts you to check the order for the uploaded document or for their message. Once you have checked, click on the “Clear Notice” red box at the top of the order to make the red flag disappear.

If there is a flag in front of the Address Match you should send an ID Auth Message requesting proof of address. You should list acceptable proofs of address. Here’s a sample statement you can use.

Sample Statement for Proof of Address

WE RECEIVED YOUR ORDER FOR SCHOOL RECORDS; HOWEVER, WE ARE UNABLE TO PROCESS YOUR REQUEST WITHOUT PROOF OF ADDRESS. PLEASE LOG BACK IN TO THE ONLINE REQUEST SYSTEM AND UPLOAD, VIA THE ORDER TRACKER, ONE OF THE FOLLOWING PROOFS OF ADDRESS: GAS, WATER OR ELECTRIC BILL (INCLUSIVE OF YOUR NAME & ADDRESS), CURRENT LEASE, OR 2 OF THE MOST RECENT COPIES OF PAYCHECK STUBS (INCLUSIVE OF YOUR NAME & ADDRESS). THE ORDER TRACKER IS LOCATED ON THE BLACK RIBBON AT THE TOP OF THE SCREEN. ONCE WE RECEIVE YOUR PROOF OF ADDRESS WE WILL PROCEED WITH YOUR ORDER.

If there is a flag in front of the DOB Match, SSN Check or SSN Match you should send an ID Auth Message requesting ID. See below for sample statement.

Sample Statement for ID

WE RECEIVED YOUR ORDER FOR YOUR SCHOOL TRANSCRIPT; HOWEVER, WE ARE UNABLE TO AUTHENTICATE YOUR IDENTITY WITHOUT ADDITIONAL IDENTIFICATION. PLEASE LOG BACK IN TO THE ONLINE REQUEST SYSTEM, AND UPLOAD, VIA THE ORDER TRACKER, A COPY OF YOUR DRIVER’S LICENSE OR STATE ID. THE ORDER TRACKER IS LOCATED ON THE BLACK RIBBON AT THE TOP OF THE SCREEN. ONCE WE ARE ABLE TO AUTHENTICATE YOUR IDENTITY WE WILL PROCEED WITH YOUR ORDER.

If there is a flag in front of both the Address Match and the DOB Match here’s a sample statement for both.

WE RECEIVED YOUR ORDER FOR SCHOOL TRANSCRIPT; HOWEVER, WE ARE UNABLE TO AUTHENTICATE YOUR IDENTITY WITHOUT ADDITIONAL IDENTIFICATION. PLEASE LOG BACK IN TO THE ONLINE REQUEST SYSTEM AND UPLOAD, VIA THE ORDER TRACKER, A COPY OF YOUR DRIVER’S LICENSE OR STATE ID CARD ALONG WITH ONE OF THE FOLLOWING PROOFS OF ADDRESS: GAS, WATER OR ELECTRIC BILL (INCLUSIVE OF YOUR NAME & ADDRESS), CURRENT LEASE OR 2 OF THE MOST RECENT COPIES OF PAYCHECK STUBS (INCLUSIVE OF YOUR NAME & ADDRESS). THE ORDER TRACKER IS LOCATED ON THE BLACK RIBBON AT THE TOP OF THE SCREEN. ONCE WE ARE ABLE TO AUTHENTICATE YOUR IDENTITY WE WILL PROCEED WITH YOUR ORDER.

Sample Statement for Invalid Request

TO PROTECT THE IDENTITY OF OUR STUDENTS, CCS WILL ONLY PROCESS RECORD REQUESTS THAT ARE SUBMITTED BY THE PERSON THAT THE RECORDS REQUEST IS FOR. FAMILY MEMBERS CANNOT REQUEST RECORDS ON BEHALF OF ANOTHER FAMILY MEMBER UNLESS THE RECORD IS FOR A STUDENT UNDER THE AGE OF 18.

EDUCATION VERIFICATIONS

For Education Verifications, please ignore the ‘To Be Mailed’ for Delivery Type. When we first started using ScribOrder, we asked ScribOrder to delete the ‘To Be Mailed’ for the Delivery Type; however, ScribOrder was unable to update the software. Instead, they inserted in parenthesis (delivered via email) by the words, “Education Verification” for ‘Type of Document Requested’

...

Processing an education verification does not require that a transcript be uploaded and sent electronically or mailed via U.S. mail. An education verification is simply a statement that states that the applicant attended a certain school and did or did not graduate. If the applicant graduated, the date of graduation should be included. If the applicant did not graduate, the dates of attendance should be included.

Transcripts can now be uploaded and sent electronically from the ScribOrder system, to students or 3rd parties instead of being mailed via U.S. mail as long as the following is observed:

· Students must pass the ScribCheck Verification Results. If students do not pass the ScribCheck Verification, the order cannot be processed until ID and/or acceptable proof of address is received. Students have 15 days to provide the requested documentation

· 3rd parties such as Education Verification Companies, Correctional Facilities, Attorneys or Employers must upload a signed release to the order. 3rd parties have 15 days to provide the signed release

Sample statement to Request a Signed Release from a 3rd Party, Correctional Facility or Employer

WE RECEIVED YOUR TRANSCRIPT REQUEST FOR (Name of Applicant), HOWEVER A COPY OF THE SIGNED RELEASE IS NEEDED. PLEASE SIGN BACK IN TO THE RECORDS REQUEST SYSTEM WITH YOUR EMAIL ADDRESS, PASSWORD AND ORDER NUMBER AND UPLOAD A COPY OF THE SIGNED RELEASE VIA THE ORDER TRACKER. THE ORDER TRACKER IS LOCATED ON THE BLACK RIBBON AT THE TOP OF THE SCREEN. THANK YOU.

Transcripts can be sent electronically via ScribOrder or Scribbles to Educational Institutions

Transcripts or records should be uploaded to the top blue box, within the order, as displayed below, in order to send the record electronically via ScribOrder. Click the ‘Sign & Send’ button and choose the appropriate email link. If the record goes to the educational institution, choose the educational institution email link. If the record goes to the applicant, choose the applicant email link. Do not upload the transcript to the bottom blue box. The bottom blue box houses ID, proof of address and signed release documents that applicants and 3rd parties upload to the order as requested.

...

Important ScribOrder Processing Information:

  • Standard orders should be processed within 10 business days

  • Express orders should be processed within 24 hours.  Express orders are flagged by a yellow airplane icon by the order number.  When opening flagged orders with the airplane icon, an “Express Shipping” bubble will display in the orange box toward the upper part of the screen. “Express Shipping” should be interpreted as “Express Processing,” meaning the order should be processed within 24 hours, NOT “Express Shipped”.  Applicants pay $5.00 extra for this service

  • Same day pick up orders should be processed the same day.  Unlike “Express Processing” which is flagged with an airplane icon, “Same Day Pickup” is not flagged. Consequently, all Student and Pickup orders should be opened immediately to determine if orders are “Same Day Pickup”.  “Same Day Pickups” should be processed the same day and can only be released to the individual making the request.  An official, unexpired photo ID is required such as a driver’s license, passport or military ID.  Applicants pay $10.00 extra for this service

  • Length of time to process regular orders is 10 business days

  • When viewing orders from the “Unassigned” tab or “My Orders” tab, a red flag icon indicates that a document or message has been attached to the application

  • When clicking on “Process Orders” ScribOrder defaults to the “Unassigned Orders” tab. Be sure to also check the “My Orders” tab for additional orders that have not yet been processed

  • When approving orders, after clicking on the green “Approve Request” action button on the right side of screen, an “Approve Application” box will populate. Click on the “Apply Template” drop-down arrow to choose an email template OR type your own response into the blank email BEFORE clicking the “Approve” button.   Otherwise, customers will receive a blank email notification

...

  • When choosing the “Graduation Verification” template, the graduation date should be entered in the appropriate spot at the end of the sentence

  • When adding comments to the “Work Comments” box, the blue “Save Progress” action button should be clicked after comments are added so that comments will be saved

  • Before processing orders, check to see if any fees are owed

  • Before processing orders from a correctional facility, check to make sure a signed release has been uploaded and attached to the order. If not, an ID Auth Message should be sent requesting the signed release

  • See important information below regarding legal requests

  • In the event a record cannot be located, please contact the Division of the Registrar at 614-365-5763 or email Bonny at bdurr@columbus.k12.oh.us 

  • Customers have 15 days from the date the first ID authorization message was sent to provide the documents requested.  The message the customer receives says, "You have 15 days to provide the requested documentation.  If the requested documentation is not received your request will be denied and the payment refunded." 

    • Only student requests that are denied receive a refund.  Corporate requests that are denied do not receive a refund

Note

Orders should not be denied until all options have been exhausted.

SCRIBORDER VERIFICATION PROCESS

 

As long as there is a green check mark in front of the following items, the order can be processed.  The phone match for the most part won’t match because so many people use cell phones instead of landlines.

  • Address Match

  • DOB Match

 

Do not process the order until you receive required documents as listed below.  When an applicant uploads a document or sends a message, a red flag will appear by the order number which alerts you to check the order for the uploaded document or for their message.  Once you have checked, the red flag should be cleared from the order.  Please see ‘Unread Notifications!’ instructions to clear the red flag from the order.

 

If there is a yellow flag in front of the Address Match you should send a ‘Request Information’ Message requesting proof of address.  You should list acceptable proofs of address.  Here’s a sample statement you can use.

 

Sample Statement for Proof of Address

 

WE RECEIVED YOUR ORDER FOR SCHOOL RECORDS; HOWEVER, WE ARE UNABLE TO PROCESS YOUR REQUEST WITHOUT PROOF OF ADDRESS.  PLEASE LOG BACK IN TO THE ONLINE REQUEST SYSTEM AND UPLOAD, VIA THE ORDER TRACKER, ONE OF THE FOLLOWING PROOFS OF ADDRESS:  GAS, WATER OR ELECTRIC BILL (INCLUSIVE OF YOUR NAME, ADDRESS & DATE), CURRENT LEASE (INCLUSIVE OF NAME, ADDRESS, SIGNATURE PAGE & DATE), 2 OF THE MOST RECENT COPIES OF PAYCHECK STUBS (INCLUSIVE OF YOUR NAME, ADDRESS & DATE), STATEMENT FROM THE PERSONNEL OFFICE OF EMPLOYER, ON LETTERHEAD, INDICATING THE ADDRESS USED FOR EMPLOYMENT PURPOSES AND FOR SUBMISSION OF INTERNAL REVENUE SERVICE (IRS) W-2 FORMS or VERIFICATION OF ENROLLMENT FROM COLLEGE.  THE ORDER TRACKER IS LOCATED ON THE BLACK RIBBON AT THE TOP OF THE SCREEN.  ONCE WE RECEIVE YOUR PROOF OF ADDRESS WE WILL PROCEED WITH YOUR ORDER.

 

If there is a yellow flag in front of the DOB Match you should send an ID Auth Message requesting ID.  See below for sample statement.

 

Sample Statement for ID

 

WE RECEIVED YOUR ORDER FOR YOUR SCHOOL TRANSCRIPT; HOWEVER, WE ARE UNABLE TO AUTHENTICATE YOUR IDENTITY WITHOUT ADDITIONAL IDENTIFICATION.  PLEASE LOG BACK IN TO THE ONLINE REQUEST SYSTEM, AND UPLOAD, VIA THE ORDER TRACKER, A COPY OF YOUR DRIVER’S LICENSE OR STATE ID.  THE ORDER TRACKER IS LOCATED ON THE BLACK RIBBON AT THE TOP OF THE SCREEN.  ONCE WE ARE ABLE TO AUTHENTICATE YOUR IDENTITY WE WILL PROCEED WITH YOUR ORDER.

 

If there is a yellow flag in front of both the Address Match and the DOB Match here’s a sample statement for both.

 

WE RECEIVED YOUR ORDER FOR SCHOOL TRANSCRIPT; HOWEVER, WE ARE UNABLE TO AUTHENTICATE YOUR IDENTITY WITHOUT ADDITIONAL IDENTIFICATION.  PLEASE LOG BACK IN TO THE ONLINE REQUEST SYSTEM AND UPLOAD, VIA THE ORDER TRACKER, A COPY OF YOUR DRIVER’S LICENSE OR STATE ID CARD ALONG WITH ONE OF THE FOLLOWING PROOFS OF ADDRESS:  GAS, WATER OR ELECTRIC BILL (INCLUSIVE OF YOUR NAME, ADDRESS & DATE), CURRENT LEASE (INCLUSIVE OF NAME, ADDRESS, SIGNATURE PAGE & DATE), 2 OF THE MOST RECENT COPIES OF PAYCHECK STUBS (INCLUSIVE OF YOUR NAME, ADDRESS & DATE), STATEMENT FROM THE PERSONNEL OFFICE OF EMPLOYER, ON LETTERHEAD, INDICATING THE ADDRESS USED FOR EMPLOYMENT PURPOSES AND FOR SUBMISSION OF INTERNAL REVENUE SERVICE (IRS) W-2 FORMS or VERIFICATION OF ENROLLMENT FROM COLLEGE.  THE ORDER TRACKER IS LOCATED ON THE BLACK RIBBON AT THE TOP OF THE SCREEN.  ONCE WE RECEIVE YOUR ID AND PROOF OF ADDRESS WE WILL PROCEED WITH YOUR ORDER.

 

 

If the below message appears, the statement for both the Address Match and the DOB Match should be used.


 

Sample Statement for Invalid Request

 

TO PROTECT THE IDENTITY OF OUR STUDENTS, CCS WILL ONLY PROCESS RECORD REQUESTS THAT ARE SUBMITTED BY THE PERSON THAT THE RECORDS REQUEST IS FOR.  FAMILY MEMBERS CANNOT REQUEST RECORDS ON BEHALF OF ANOTHER FAMILY MEMBER UNLESS THE RECORD IS FOR A STUDENT UNDER THE AGE OF 18.

 

Sample Statement for Covid-19

DUE TO COVID-19, WE ARE UNABLE TO PROCESS ‘PICK UP’ ORDERS AT THIS TIME. PLEASE RESUBMIT YOUR ORDER AND CHOOSE ‘MAILING’ AS THE DELIVERY METHOD.  IF YOU PAID ONLINE USING A CREDIT/DEBIT CARD, YOUR FEES HAVE BEEN REFUNDED AUTOMATICALLY.  IT MAY TAKE UP TO 7 BUSINESS DAYS FOR THE FINANCIAL INSTITUTION TO PROCESS THE REFUND.

 

Sample Statement for Fees Owed to CCS

WE ARE UNABLE TO PROCESS THE RECORD REQUEST FOR (Name of Student) AT (Name of School) DUE TO FEES OWED TO COLUMBUS CITY SCHOOLS.  PLEASE CONTACT THE TREASURER AT 380 997-7382 REGARDING PAYMENT OF FEES.  ORDERS WILL BE DENIED IN 15 DAYS FOR FEES THAT REMAIN UNPAID.

 

EDUCATION VERIFICATIONS

 

For Education Verifications, please ignore the ‘To Be Mailed’ for Delivery Type.  When we first started using ScribOrder, we asked ScribOrder to delete the ‘To Be Mailed’ for the Delivery Type; however, ScribOrder was unable to update the software.  Instead, they inserted in parenthesis (delivered via email) by the words, “Education Verification” for ‘Type of Document Requested’

 

 

Processing an education verification does not require that a transcript be uploaded and sent electronically or mailed via U.S. mail.  An education verification is simply a statement that states that the applicant attended a certain school and did or did not graduate.  If the applicant graduated, the date of graduation should be included.  If the applicant did not graduate, the dates of attendance should be included.

 

Transcripts can now be uploaded and sent electronically from the ScribOrder system, to students or 3rd parties instead of being mailed via U.S. mail as long as the following is observed:

 

·         Students must pass the ScribCheck Verification Results.  If students do not pass the ScribCheck Verification, the order cannot be processed until ID and/or acceptable proof of address is received.  Students have 15 days to provide the requested documentation

 

·         3rd parties such as Education Verification Companies, Correctional Facilities, Attorneys or Employers must upload a signed release to the order.  3rd parties have 15 days to provide the signed release

 

Sample statement to Request a Signed Release from a 3rd Party, Correctional Facility or Employer

 

WE RECEIVED YOUR TRANSCRIPT REQUEST FOR (Name of Applicant), HOWEVER A COPY OF THE SIGNED RELEASE IS NEEDED.  PLEASE SIGN BACK IN TO THE RECORDS REQUEST SYSTEM WITH YOUR EMAIL ADDRESS, PASSWORD AND ORDER NUMBER AND UPLOAD A COPY OF THE SIGNED RELEASE VIA THE ORDER TRACKER.  THE ORDER TRACKER IS LOCATED ON THE BLACK RIBBON AT THE TOP OF THE SCREEN.  THANK YOU. 

 

SIGNED RELEASES FOR OHO DEPARTMENT OF YOUTH SERVICES

 

A signed release isn’t needed if the High School is part of the Ohio Department of Youth Services such as:

· ·         Luther E. Ball High School – It is part of the Cuyahoga Hills Juvenile Correctional Facility

· ·         Indian River High School – It is part of the Indian River Juvenile Correctional Facility

· ·         Ralph C. Starkey High School – It is part of the Circleville Juvenile Correctional Facility

Sample Statement for Covid-19

DUE TO COVID-19, WE ARE UNABLE TO PROCESS ‘PICK UP’ ORDERS AT THIS TIME. PLEASE RESUBMIT YOUR ORDER AND CHOOSE ‘MAILING’ AS THE DELIVERY METHOD. IF YOU PAID ONLINE USING A CREDIT/DEBIT CARD, YOUR FEES HAVE BEEN REFUNDED AUTOMATICALLY. IT MAY TAKE UP TO 7 BUSINESS DAYS FOR THE FINANCIAL INSTITUTION TO PROCESS THE REFUND.

Sample Statement for Fees Owed to CCS

WE ARE UNABLE TO PROCESS THE RECORD REQUEST FOR (Name of Student) AT (Name of School) DUE TO FEES OWED TO COLUMBUS CITY SCHOOLS. PLEASE CONTACT THE TREASURER AT 380 997-7382 REGARDING PAYMENT OF FEES. ORDERS WILL BE DENIED IN 15 DAYS FOR FEES THAT REMAIN UNPAID. 

Transcripts can be sent electronically via ScribOrder or Scribbles to Educational Institutions

 

Transcripts or records should be uploaded to the top blue box, within the order, as displayed below, in order to send the record electronically via ScribOrder.  Click the ‘Sign & Send’ button and choose the appropriate email link.  If the record goes to the educational institution, choose the educational institution email link.  If the record goes to the applicant, choose the applicant email link.  Do not upload the transcript to the bottom blue box.  The bottom blue box houses ID, proof of address and signed release documents that applicants and 3rd parties upload to the order as requested.

 For instructions on UPLOADING & SENDING RECORDS ELECTRONICLLY TO STUDENTS AND 3RD PARTIES VIA SCRIBORDER click HERE

For instrctions on UPLOADING & SENDING RECORDS ELECTRONICLLY TO THE TRIO PROGRAMS AT

COLUMBUS STATE COMMUNITY COLLEGE click HERE

Info

Scrib Order Training Guide

Click here for a step by step training guide 

...

  • Standard orders should be processed within 10 business days

  • Express orders should be processed within 24 hours.  Express orders are flagged by a yellow airplane icon by the order number.  When opening flagged orders with the airplane icon, an “Express Shipping” bubble will display in the orange box toward the upper part of the screen. “Express Shipping” should be interpreted as “Express Processing,” meaning the order should be processed within 24 hours, NOT “Express Shipped”.  Applicants pay $5.00 extra for this service

  • Same day pick up orders should be processed the same day.  Unlike “Express Processing” which is flagged with an airplane icon, “Same Day Pickup” is not flagged. Consequently, all Student and Pickup orders should be opened immediately to determine if orders are “Same Day Pickup”.  “Same Day Pickups” should be processed the same day and can only be released to the individual making the request.  An official, unexpired photo ID is required such as a driver’s license, passport or military ID.  Applicants pay $10.00 extra for this service

  • Length of time to process regular orders is 10 business days

  • When viewing orders from the “Unassigned” tab or “My Orders” tab, a red flag icon indicates that a document or voice mail message has been attached to the application

  • When clicking on “Process Orders” ScribOrder defaults to the “Unassigned Orders” tab. Be sure to also check the “My Orders” tab for additional orders that have not yet been processed

  • When approving orders, after clicking on the green “Approve Request” action button on the right side of screen, an “Approve Application” box will populate. Click on the “Apply Template” drop-down arrow to choose an email template OR type your own response into the blank email BEFORE clicking the “Approve” button.   Otherwise, customers will receive a blank email notification

...

Note

Orders should not be denied until all options have been exhausted.


Important Legal Information:

  • Legal Services should be contacted prior to releasing records when subpoenas and judicial orders are received

  • Subpoenas for current students do not need to go through ScribOrder; however, secretaries should still contact legal prior to releasing records

  • We cannot require clients to use ScribOrder for any court order, however it is highly recommended that ScribOrder be utilized

  • Any time a subpoena is issued, FERPA requires the District to send out a notice to the parents/individual before the records can be released. Legal Services sends the letter on behalf of Columbus City Schools. Secretaries should wait a week before mailing records, to insure that the individual has had time to be notified.  This is also the case regarding subpoenas from Homeland Security.  A release is never needed if the records are subpoenaed through the court

    • If there is a signed release from the parent/individual, there is no need to send a FERPA letter

  • Magistrate and judicial requests should include both a time stamp and signature before scanning and emailing to Wanda Lillis for approval to release records

  • The legal name should be reflected on requests

  • In cases where requests are addressed to individual schools, but the student has moved on to another school, only the school named should provide the requested records. (DO NOT provide any documents that are not requested)

  • Records cannot be released for genealogy searches

  • A “Guardian ad Litem” that is requesting records must have a signed court order (nothing else is needed)

SCView

Once alumni records are digitized, users will be able to retrieve, view and print scanned/indexed documents based on that user’s application rights.  A search can be executed by utilizing full or partial information via the following indexes:  Last Name, First Name, DOB and School.  For example, if a user wanted to find John Doe, they could type in the full name in the search criteria or simply “John” or “J” in the first name box and “D” in the last name search.  Ultimately, the more information that is entered into the search boxes, the fewer lines of data a user will have to search through to find the desired information.  Once the desired information is found a user must simply double-click on it to display the image(s).  In order to search again, click the “Clear” button or replace the current search and type in the new search criteria.

Please contact Division of the Registrar at 614-365-5763 or email Bonny at bdurr@columbus.k12.oh.us regarding SCView access.

Click here for a SCView Quick Tutorial document

Tip

Helpful Tips

  • Social Security Administration record requests can be processed as follows:

    1. If the request includes a questionnaire, it can be given to the teacher of record

    2. If the request is for IEP/ETR and they are a current student, you can print and forward a copy of the IEP/ETR

    3. If the request is for a former student, for which no longer have access to the records, please forward the request via school mail to Hudson Distribution Center, ATTN: Division of Special Education

  • SSN Redacted

  • Social Security numbers should be redacted when found in a student file. If a SSN is found during the process of fulfilling a record request, the request must be fulfilled (do not alter documents). After the record request is fulfilled, redact the original document containing the SSN by placing a straight black line using a permanent black marker through the entire SSN

    Encrypting emails

  • All emails which include student information should be encrypted. To encrypt an email, simply type “encrypt” at the end of the subject

  • Attendance notes must be kept in your building until the student would have aged out of your building.  For example, if you are in a K-5 building, attendance notes received for a Kindergarten student can not be destroyed until the student would reach an age appropriate for 6th grade

  • Release of Students Guideline ag5230ACleaning out CUMS

  • Cleaning out CUMS consistently is VERY important in order to send ONLY what should be sent to the person requesting the records. When subpoenas are received ALL records in a student’s file must be copied and sent no matter if there are duplicate copies in the record

  • Per Legal Services, the shred ban has been lifted. It is imperative, however, that before shredding any documents or preparing documents for destruction that you review the Record Retention Schedule to assure that the materials have reached their retention maximum.  Warehousing has a specific Document Destruction Shred Label and Document Destruction Shredding Authorization Form that must be used for requesting services for large quantities of items to be destroyed

  • Child Abuse/Neglect Referral Letters should not copied or released per ORC 2151.421 I-2A (They should be placed in a sealed envelope that says Confidential: Do not copy or Release)


...