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Student Records (including Acceptable Use Policy, Student Compact, etc.) should NEVER be handled by students or parents - ONLY by Columbus City School employees.

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ACTIVELY ENROLLED STUDENT CUMULATIVE RECORDS

Filing Active CUM folders

  • Elementary School: HR/Alpha– file the CUMS by Homeroom in alphabetical order

  • MS: Grade Level / Alpha – file the CUMS by grade level in alphabetical order

  • HS: Alpha – file the CUMS alphabetically

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  • Psychological records 

  • Emergency Medical Card/Emergency Contact cards- file with other Emergency cards in the building until current one is received

  • Writing Portfolios 

  • Pre-Kindergarten screening profiles

  • Lavender Health Folder - should be given to the school nurse


Tip

Lavender folders pulled from inactive cumulative records at a school building should be sent to storage from that school building. This can be done by the School Nurse. School Nurses may ask school secretaries for assistance in this process. These folders should not be sent to the main offices of Health Services.


INACTIVE STUDENT CUMULATIVE RECORDS

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  1. Go to the CCS Intranet and click on Departments at the top of the page.

  2. Under Delivery Services, click on Delivery Services Work Request (DSWR)

  3. At the bottom of your screen you will see an Excel file download pop up. Click on that to open.                                                              

  4. When the Excel file opens, you will need to click Enable Content to be able to enter any information on this page.    

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  5. Once you have Enabled Content you are going to want to select the Service Type you are requesting.                          

              

  6. You will then select Transfer from the Drop Down List and then click on the button that says "Once You Have Selected the Correct Service Type, Click Here."    You will click where it says “Click Here”.                                                

  7. The next page that pops up will be your Work Request Order. You will enter your school’s information into the top boxes. In the middle of the document, you will list the number of boxes that you have to transfer, and a brief description of what is contained. 

  8. At the bottom of the page, it will ask for the information to where you are having the records transferred. You are transferring them to: Deliver to:

    1. The Central Enrollment Center

    2.  Location Within: Records Room #206

  9. Once the form is filled in, you will then save the document as a PDF, using the Work Order Number that is created in the top right corner of the page. Once that is saved, you will then email Delivery Services and attach this work order.  This is the reminder at the bottom of your work request:

  10. Now, you have nothing left to do except await the pick up of the boxes!

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If documents are in the Confidential Health Folder , contents are sensitive and must not be viewed; they should be given to the School Nurse in your building.



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TRACKING / LOCATING STUDENT CUM FOLDERS

  • Search for the student in Infinite Campus and eSIS 

  • Click on the student's 'Enrollments' tab and view their enrollment history; last school of enrollment and attendance dates

  • View attendance history to verify what school the student last attended


Note

The CUM folder should always be retained/digitized with the last Columbus City School of attendance. Students records should be maintained at the last school of attendance for at least one school year after the date of withdrawal. The purpose for this process; when a former student requests their transcripts they will remember the last school they attended, not where they were expected to attend / or enrolled for the following year.

  • To locate a CUM record for a student that last attended a school that is now closed, please refer to the Closed Schools Records Spreadsheet  

  • Request the record through Scribbles K-12

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Requests via Judicial Orders, Subpoenas 

(click here for instructions from the Legal Dept)

  • The CCS Legal Department should be contacted prior to releasing records when subpoenas and judicial orders are received

  • Any time a subpoena is issued, FERPA requires the District to send out a notice to the parents/individual before the records can be released unless a signed consent from the parent/legal guardian or adult student is included with the request for records

  • Legal Services sends the letter on behalf of Columbus City Schools

  • Records may be sent in response to the subpoena or judicial order five days after acknowledgement of receipt by Legal Services

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Click here to access a step by step guide for processing a Scribbles K-12 request.

ScribOrder

What Is ScribOrder?

ScribOrder, by Scribbles Software, is an online student records request and payment solution system utilized by Columbus City Schools for processing alumni transcript/record requests.  ScribOrder transitions existing manual and paper-based processes into an automated solution designed to streamline and unify the acceptance, payment and fulfillment of student records for the district.  The ScribOnline platform is cloud-based computing and therefore has no footprint at the district.  The system adheres to all Internet security protocols and ensures FERPA compliance.  Some of the benefits of ScribOrder are:   

  • Standardized self-service process for alumni and 3rd parties, which decreases call volume, and optimizes the request and payment process

  • Computerized process for tracking requests – 24/7 status updates on record requests

  • Identity authentication procedures that verify and protect identity of former students

  • ScribOrder allows for electronic and digital signatures as well as file uploads for supporting documentation, for example a driver’s license

  • ScribOrder provides a comprehensive reporting system with an audit trail of records request activity

What Is ScribOrder Used for?

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Tip

Helpful Tips

  • Social Security Administration record requests can be processed as follows:

    1. If the request includes a questionnaire, it can be given to the teacher of record

    2. If the request is for IEP/ETR and they are a current student, you can print and forward a copy of the IEP/ETR

    3. If the request is for a former student, for which no longer have access to the records, please forward the request via school mail to Hudson Distribution Center, ATTN: Division of Special Education

  • SSN Redacted

    • Social Security numbers should be redacted when found in a student file. If a SSN is found during the process of fulfilling a record request, the request must be fulfilled (do not alter documents). After the record request is fulfilled, redact the original document containing the SSN by placing a straight black line using a permanent black marker through the entire SSN

  • Encrypting emails

    • All emails which include student information should be encrypted. To encrypt an email, simply type “encrypt” at the end of the subject

  • Attendance notes must be kept in your building until the student would have aged out of your building.  For example, if you are in a K-5 building, attendance notes received for a Kindergarten student can not be destroyed until the student would reach an age appropriate for 6th grade

  • Release of Students Guideline ag5230A

  • Cleaning out CUMS

    • Cleaning out CUMS consistently is VERY important in order to send ONLY what should be sent to the person requesting the records. When subpoenas are received ALL records in a student’s file must be copied and sent no matter if there are duplicate copies in the record

  • Per Legal Services, the shred ban has been lifted. It is imperative, however, that before shredding any documents or preparing documents for destruction that you review the Record Retention Schedule to assure that the materials have reached their retention maximum.  Warehousing has a specific Document Destruction Shred Label and Document Destruction Shredding Authorization Form that must be used for requesting services for large quantities of items to be destroyed

  • Child Abuse/Neglect Referral Letters should not copied or released per ORC 2151.421 I-2A (They should be placed in a sealed envelope that says Confidential: Do not copy or Release)


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Contact the Division of the Registrar atDivRegistrar@columbus.k12.oh.us