Summer Experience - Send a General Message to Students and/or Messenger Contacts

Messenger allows emails to be sent to parents, students, and staff members.

Path: Communication > Messenger > Messenger 2.0

Classic Look
  1. Select General or Priority

Recipients

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  1. Select the Delivery Mode: Inbox, Email, Voice, and/or Text.

  2. Select a School Year.
    Tip: The default selection is the current school year.

  3. Select Select Calendars.
    Result: The Calendars panel displays. Use the + (plus) and - (minus) buttons to view or hide additional calendars.
    Click here to expand...

  4. Select a Preferred Language preference. (Optional) - Default “No Language Preference”

  5. Select a recipient group from Add Recipients.

    • Students

    • Messenger Contacts

  6. Select a filter option from the Custom Selection.

    • All Active Students:

      • When checked, includes all students in the selected calendar(s) who have an active enrollment in the current school year or who have a future enrollment but have not started yet.

      • When unchecked, includes all students in the selected calendar(s) regardless of enrollment status.

    • Ad Hoc Filter : Allows you to select a specific Ad hoc filter.

SUMMER EXPERIENCE (AFTER 7/15/2024)

Remove the checkmark from “Active Students Only”

Ad Hoc Filters - Select the _Summer Schl Reports folder and the choose the filter that aligns with the location population you are sending the message.

 

 

  1. Click the Recipients button to display a side panel to review the recipient list. If necessary, remove recipients and click the Update button on the panel when you are done.

    • You may need to expand the student to view all of the recipients. A checkmark next to the person's name means they will receive the message. No checkmark next to the person's name means they will not receive the message.

 

  1. Select Next - Content

Content

Inbox/Email Content

  1. Enter the subject of the message in Message Subject.

  2. Complete the following Inbox, Email.

  3. Enter or confirm the correct email is showing in the Reply to Email field.

  4. Compose the body of the message in the Message Body.

  5. Select File button to attach a file to the email. (Optional)

Voice Content

Voice and Text Content are not visible and available to all users. These options are based on your Infinite Campus Tool Rights.

  1. Caller ID - default phone number for selected calendar.

  2. Voice Type Select one of the following options:

    • Upload - Use this option to attach a pre-recorded .WAV file.

    • Text-to-Speech - Use this option to have Campus convert text from the Voice Message Body field on this screen to a voice message. If you are also sending an Email message the Voice Message Body field is not available and the Message Body from the Email card will be converted instead.

  3. Record WAV - This button will open a Public Voice File Recorder. Follow the instructions on the website to record a WAV file.

  4. Attach WAV - Select File - Select the WAV file created in previous step.

Text Content

  1. Text - Compose the body of the message in Text Message Body.

Preview/Test

To view a message before sending it to recipients. Test messages will be sent in context of the recipient.

Infinite Campus strongly recommends previewing or testing messages before delivering them.

  • Click Preview after entering all the required fields.

  • Select a recipient you'd like to preview the message for from the Preview side panel. All selected message types will now appear the way it would to the individual who will receive it.

  • To send a test message in the context of the selected recipient, enter an email address and/or phone number in the appropriate field in the test area of the Preview side panel and click Send. The test message will send with populated fields and/or sub-reports, if they were included in the message.

  • Click Close when you have finished previewing the message.

  1. Select Next - Send

Send

  1. Select Send Now, Schedule One-Time, or Schedule Recurring.

    • Send Now - Deliver the message as soon as the Send step is completed.

      • Send Now option is not available if you are trying to send a text/voice message outside of the district-wide dialing window.

    • Schedule One-Time - Schedule a message to be sent a single time in the future. The recipient list for this message will be generated at the time of delivery.

      • Enter the Date the message will be sent.

      • Enter the Inbox/Email Time the message will be sent.

      • Enter the Voice/Text Message Time the message will be sent.

    • Schedule Recurring - Schedule a message to be sent on a recurring basis. The recipient lists for these messages will be generated at the time of delivery.

      • Enter the Inbox/Email Time the message will be sent.

      • Enter the Voice/Text Message Time the message will be sent.

      • Setup the Recurrence Pattern based on Day(s) of the Week or Custom Dates:

        • Day(s) of the Week

          1. Click the Day(s) of the Week radio button.

          2. Select the days of the week the message will be sent.

          3. Select the Frequency the message will be sent.

          4. Select a Start and End Date for the message.

        • Custom Dates 

          1. Click the Custom Dates radio button.

          2. Click the day the message will be sent in the Select Dates calendar.

  2. Confirm you would like to receive a confirmation email that the message was successfully sent by marking the Confirmation Email checkbox. Clear the checkbox if you do not want to receive a message sent successfully email.

  3. Click Send.
    A warning displays if you are scheduling a voice/text message to go out within 30 minutes of the dial window closing. If the dial window closes while this message campaign is in progress, all calls/texts are stopped at the dial window end time.

 

Department of Accountability & Other Support Services
Division of Information Management