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Persons (people who do not have student numbers, staff numbers or enrollment records) noted as contacts within a household who have the same name as another contact, should be reviewed for duplicate entry. Review the person documents to determine if they have been duplicated, you must first search for the person:
Path: Index > Census > People > Search
Search for the Household.
To determine if that person is tracked in Infinite Campus, you must first search for the person:
Path: Index > Census > People > Search
If the person is an emergency contact for the student, AND does NOT live in the same dwelling, the person should not be in the household, but be a 'Non-household member':
The instructions provided in this documentation is in no way inclusive of the different scenarios possible regarding Household data in Infinite Campus. If you have any questions, please do not hesitate to submit a campus support ticket.