Check the Fees and the Forms tabs for outstanding fees or Chromebook. Do not send report cards or transcripts if the student owes fees or has a Chromebook that is still out. All other requested records should be sent. Send a message to the requestor in the Message History box that Transcripts/Report Cards will not be sent due to outstanding fees and/or Chromebook. (There are exceptions to that rule; if the student has a Project Connect Flag, a Foster Placed Flag, or if you know that the student has been adjudicated, the transcripts and records SHOULD be sent regardless of outstanding fees or Chromebooks; https://www.ohioschoolboards.org/blogs/legal-ledger/changes-withholding-grades-and-credits ). If you do hold back on sending a report card or transcript due to fees, and the requestor responds indicating that the student has been identified as Project Connect, Foster Placed, or adjudicated, we take their word for it and send them a transcript/report card. A copy of their email or message should be uploaded to the Documents Tab in Infinite Campus or conversation recorded in the PLP log and then the grades/transcripts can be released.
The secretary should attempt to retrieve any Fees or Chromebooks by calling the parent/guardian. Allow two weeks for the parent to return resolve the Chromebookfees. If the parent has not returned resolved the Chromebook fees after one week, a second request should be made to the parent. Document each request in the Processor Comments Box. If the Chromebook fee IS returnedpaid, send the transcript and/or report card to the requestor, then “Approve Request”. If the Chromebook fee is NOT returned paid after the two weeks are up, the secretary should “Deny Request”, and send a message to the requestor in the Message History box that they will need to follow up with the parents.
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· Enter Reason: Grades/Transcripts not provided due to Chromebook and/or hotspot not returned (and/or outstanding Fees)outstanding fees.
· No Template Applied
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Having an outstanding Fee or Chromebook does NOT prevent a student from being withdrawn.
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