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The Message Center is also available through the Notification bell icon. |
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| Table of Contents |
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Class Messages
Class Messages are used to send general messages to students and/or guardians. To send a class message follow the directions below.
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In Campus Instruction, select Message Center and click on the ‘New’ button.
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Grades Message: Step 1
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Select Class Grades Message in the Message Type drop-down list.
When you create a message, you have the option of selecting an existing message template or starting
from scratch. See the Create a Template page for more information about templates. Use the User/User Group and Template fields to select which template you'd like to start with, or choose
a Template of new. The User/User Group drop down list has options for your own account (User) and for each of the User Groups you are a member of.Select the Delivery Details:
Inbox - Sends the message to the recipient's Portal account.
Email - Sends the message to the recipient's email address on file.
Select the Delivery Date. This is the date the message is scheduled to be sent. The default setting is the current date; change the date to send the message on a future date.
Select the Delivery Time, which will default to the current time.
NOTE: If you select Email, the Reply to Email box will display. This is the email address that displays when a recipient hits reply. This email address should be your email address. If this email address is incorrect, please submit an IC Support Ticket.
Scroll down to select the Message Details.
Enter a Message Subject.
Enter the Message Body. Format using the options above the message.
The image icon allows you to insert a web link to an image.
The link icon, which looks like a chain, allows you to insert a web link.
Use the icon that has the letter F in a box to include Campus fields that populate based on the recipient, such as recipient.firstName that populates each student's first name in the message.
Click Next to move on and select recipients. Only use the Save/Save As buttons if modifying or creating a template.
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Step 2 - Students and Recipient Criteria
The he second step of sending a message is selecting which students' guardians could be included in the
recipient list and which grades determine that inclusion. The guardians of selected students who also
meet the recipient criteria are sent the message.Available Sections include your
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Select available sections in the current term and one term previous. Leave All Students
selected to include all active students in the selected Section or mark Specific Students to choose
individuals. Move students to and from the Student List using the Add and Remove buttons. Add All and
Remove All options are at the bottom of the lists.
Once you've selected students as possible recipients, determine the Recipient Criteria for the message
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(which grades from which tasks and standards cause a message to generate).
Three options filter which grades meet the criteria:Select Type of Grades - In Progress and Posted
Select Grades - The letter grade or rubric score the student earned. Options display for each of the
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scores.
Select Term Grading Tasks and Standards - The Grading Tasks and Standards that are aligned to Categories in the current Term.
Below these options is a checkbox to Allow Repeat Messages, which allows multiple messages to be
sent to the same recipient. For example, if you are generating a message to students who received an A
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or a B as their Term or Semester grades and a student received a B for the Term and an A for the
Semester, that student would receive multiple messages
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.
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Select a Section from which to choose students and grades. Options include the current and previous terms for all of your sections.
Indicate if you want to include All Students as possible recipients or choose from a list of Specific
Students in the section. Add students to the List as desired.
Indicate whether messages should be sent based on In Progress Grades or Posted Grades.
Select which Grades to include from the list of applicable Score Groups and Rubrics.
Select which Grading Tasks and Standards to include.
Indicate if Repeat Messages should be allowed for students who meet multiple criteria.
Click Next to review the message prior to sending.
Step 3 - Review and Send Messages
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The number who will not receive the message through any means (No Device),
The number with a Portal account who could receive the message through the Process Inbox, and
Those who had email addresses or phone number in Census with the appropriate messenger settings who received the message through those methods (Email and Voice/Text).
The Message Preview displays all messages that will be sent to recipients.
To review specific recipients, click Review Recipients. To remove a recipient prior to sending the message, or to remove a delivery device, unmark the checkbox next to the individual or any of their message devices. Click the student's name to view their summary. Click Preview to view the message as that parent would see it, with the appropriate Campus fields populated.
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Click Send to send the messages. If any of the delivery devices is recognized as invalid, an error message displays and messages are not sent. In this case, click Review Recipients again and unmark the checkbox next to the erroneous email address or phone number and click Save and Close.
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.
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Delivery Summary - Includes Date and Time of the message and counts for devices, with both
attempted and successful counts where appropriate.Filter Criteria - Includes the criteria that determined which students' guardians were sent the
message.Message Detail - Includes the content of the message(s) and appropriate information about the
sender (email address and phone number).Delivery Detail - Lists the guardians who were sent the message, their students' names, the
Delivery Device(s), the Status of the message, and the Time the message was sent.
Leave all device check boxes blank to view a general message log of just Delivery Summary, Filter
Criteria, and Message Detail.
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Review and Send Step-By-Step
Click Review Recipients to view each planned recipient of the message. Unmark check boxes for any recipients' devices that shouldn't receive the message and click Save and Close to return. If you don't make any changes to the recipient and device list, just click Close to return.
Click Send to schedule the message. Any invalid delivery devices, such as an invalid phone number, generate an error. Use the Review Recipients list to remove these invalid devices. Save, Close, and return to Send the message again. The message will be sent at the Delivery Date and Time chosen.
A total Recipient Count and by-device totals displays.
To view a printable log of the message, click View Log. If desired, mark the device check boxes
below the recipient counts to include Delivery Details for those devic